Click your operating system under Select operating system. If your device driver is up-to-date, see if your access manager software is compatible with your fingerprint reader. Preinstalled software with Windows Vista: You can add or delete additional fingerprints at any time. The Virtual Agent is currently unavailable. Type a unique name in the Account Name field or accept the default. How does HP install software and gather data?
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Find new device drivers if you changed operating systems. If you choose to change the operating system, the default fingerprint reader drivers and programs provided by HP for your computer model might not be compatible, and the fingerprint nx320 will not work as a result.
HP Compaq nc6320 Notebook PC Product Specifications
To make sure the Windows device driver for the fingerprint reader is up-to-date; follow the steps in Updating the device driver. Intel Centrino mobile technology.
The fingerprint device driver and the access manager for the original configuration of your computer are available on the HP support web site.
When prompted, verify your identify by typing in the password you use to log on to finger;rint computer, and then click Next. For high speed transmission, connection to a Gigabit Ethernet server and network infrastructure is required.
Fingerprint reader does not work after computer wakes from Sleep mode in Windows 8 If the fingerprint reader does not work after the computer wakes from Sleep mode, change the Power Management setting in device properties.
Updating the fingerprint reader software The fingerprint reader software usually referred to as the access manager software uses the fingerprint device driver to capture a fingerprint copaq and then control access to the logon accounts that you set up.
In Device Managerclick Biometric or Biometric Devices to expand the list of recognized biometric sensor devices. On-site service and warranty upgrades are also available.
Depending on the model and the year it was purchased, HP provides a number of access manager applications. Click OK and close Device Manager. This is because the hardware may not be installed on the notebook, or it may be damaged. Testing the SimplePass fingerprint reader password management function in Windows 7 or Vista Follow these steps to test the functionality of your SimplePass fingerprint reader and see a list of accounts registered in SimplePass:. All of the device nx620 and security applications designed and approved for the original configuration of your notebook are available on the HP Drivers and Downloads support web site.
This indicates that Windows supports the device; in this case, the fingerprint reader. Fingerprint reader does not work after uninstalling antivirus software in Windows 8.
HP Notebook PCs – Troubleshooting a Fingerprint Reader (Windows 8) | HP® Customer Support
Enroll your fingerprint by sliding the selected finger over the fingerprint reader multiple times until enrolment is complete, vingerprint then click Save to continue enrolling other fingerprints. Select any other required information such as, the Stay signed in option.
Follow the steps below to install or update your software.
Installing or updating required software for SimplePass The fingerprint reader drivers and the security applications are designed to work on specific models and operating systems.
HP Notebook PCs – Using HP SimplePass Fingerprint Reader (Windows 7, Vista) | HP® Customer Support
Under System Configurationlook for a Biometric Device option; if it exists, fompaq it. This n6x320 other hardware and software to support the fingerprint reader. If you are logged on to the correct Windows user account, click Next.
Updating the BIOS for biometric support. Up to bit per pixel color depth resolutions. Save – After making any changes, click Save to accept the changes and exit the application. If changing the setting makes very little difference and you are still having problems with the logon, you may want to delete the original fingerprint image and re-enroll your fingerprint by swiping it across the scanner at a more consistent speed, angle, and pressure.
Click Downloadand then Save the file to convenient location on your hard fingerprjnt, such as the desktop on the computer.