Use the table below to determine which access manager software was available at the time the computer was purchased. You need to update it for the original configuration of your notebook on the HP support web site. Europe, Middle East, Africa. If the BIOS available on the web site is a later version, download and install it. The following information may help troubleshoot problems. Please try again shortly. The Virtual Agent is currently unavailable.
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The Virtual Agent is currently unavailable. The fingerprint access manager software is listed. Digital Persona application software for 32 bit Vista and Windows 7. Before using the fingerprint reader, be sure that your fingers are clean. Press F10 to save this setting and restart the computer.
HP AuthenTec Inc. AES() Free Driver Download for Windows XP
HP Fingerprint Reader Software. Find new device drivers if you changed operating systems The fingerprint device drivers and security software are designed for specific operating system. Under System Configurationlook for a Biometric Device option; if px exists, enable it. The drivers and programs available for one model are not compatible and do not work with other models. Logon accounts contain user’s names and passwords for secure applications and web sites that you aes250 with the access manager.
If your device driver is up-to-date, see if your access manager software is compatible with your fingerprint reader. Right-click the device, and then select Properties.
In the Device Managerclick Biometric or Biometric Devices to xpp the list of recognized biometric sensor devices. When searching for drivers and software, you must use the specific product number of your computer.
Click Starttype device in the search field, and then select Device Manager from the search results list. Next, see if Windows supports the fingerprint reader. To make sure the Windows device driver for the fingerprint reader is up-to-date; follow the steps in Updating the device driver. Select the current operating systemand then scroll down to Software – Securityand expand the list.
HP AuthenTec Inc. AES2501. Free Driver Download
If the driver available on the web site is a later version, download and install it. If there is a Biometric entry, then Windows supports the device.
The fingerprint sensor driver is listed. Ses2501 the fingerprint reader You should periodically clean the fingerprint reader sensor to remove dirt and oil.
HP Notebook PCs – Troubleshooting a Fingerprint Reader (Windows 7, Vista, XP)
px Europe, Middle East, Africa. Depending on the model number of your computer, there are options in the BIOS to turn the biometric device on and off.
Clean the fingerprint reader. If you choose to change the OS, you may have authetec setting up the fingerprint reader again. If the BIOS available on the web site is a later version, download and install it. Enable biometric support Some types of BIOS allow you to enable or disable individual hardware components.
The following information may help troubleshoot problems.